By utilizing our website and/or the services that we offer, you are supposing that you agree to be bound by the following terms and conditions:
1. If you do not accept any of these terms and conditions, you are not permitted to use this website or any of our services in any way.
2. If you are under the age of consent in your jurisdiction, you are not permitted to access or utilize WriterCosmos or our services in any way.
You acknowledge and agree that in order to use any of our services or goods, whether through this Website or in any other capacity, you must be of legal age in the jurisdiction in which you reside.
4. By placing an order and/or making a payment, you acknowledge that you have carefully read and are familiar with these terms and conditions. You acknowledge that you have read, understood, and agreed to be legally bound by these terms and conditions and that they make up the entirety of the agreement between you and WriterCosmos.com.
The term "website" refers to all of the online content that can be found on the web pages of Writercosmos.com.
The terms "customer," "you," and "yours" refer to you and/or any other person who places a purchase with WriterCosmos.com on your behalf.
Any reference to "Company," "We," or "Our" should be understood to mean to WriterCosmos.com, which is a legal entity that has been merged in accordance with the laws of the State.
After a customer purchases with WriterCosmos.com, all of the products and services made available to that customer are referred to collectively as the "Product or Services."
The term "Order" refers to the request made by a consumer to acquire services or products from WriterCosmos.com via the phone or through email. A down payment, which can be given via check, credit card, cash receipt, wire transfer, or any other method, is required in order to confirm an order.
By submitting the money and/or placing the order, you have confirmed that you are acquiring the item only for your own use. All of the Products were penned by our in-house writers, and those writers have assigned all of their rights and ownership to the Company. There are no refunds on any purchases, and neither an express nor an implied warranty comes with any of the products. It is solely your duty to go over these Terms and Conditions prior to placing any order with WriterCosmos or making any payment to the company.
Please make sure you properly read and understand our refund policy in order to have a complete understanding of the rights and limits that the WriterCosmos Policy offers. We do not give refunds unless there is an unusual case, and even then, only under certain criteria, which are stated below:
A full refund may be issued to the customer at any time prior to the point at which one of our writers or editors begins working on the customer's project.
If, after placing your order, you have a change of heart and decide not to continue working on your project with us for any reason, you have one hour from the time you placed your order until you can submit a request for a refund. A processing fee of fifteen percent will be charged from the total amount in every other scenario.
Customers are only eligible for a refund after the work has been delivered if they have tried all of the available choices outlined in the following paragraphs.
If it does not directly correspond with the project's specifications (as requested and documented by the client).
We are dedicated to offering complete and total satisfaction to each and every one of our customers, and we provide unrestricted changes to ensure that the delivery meets all expectations. We will assign, re-assign, and rewrite your project to guarantee that you are completely happy with our services. We consider "on-time delivery," but if we fail to deliver the requested service on time for any reason, your refund will be processed after at least three attempts to contact us. Your refund will be processed after it is established through documentary evidence that WriterCosmos caused the late delivery.
You have the option of storing FREE Pages for use at a later time; nevertheless, these saved pages will retain their value and can be accessed at any time. In the event that we are still unable to meet your requirements, we will work with you to negotiate a compensation based on a percentage that has been determined in advance.
In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references etc., refunds will be
processed with mutual agreement and the company will only settle with partial refund or discounts reserved for future purchases.
The company will not be responsible for any delay from the client's end.
No refund will be issued on the basis of low of writing.
After signing the initial Service Agreement, the client cannot claim a refund or monetary compensation if no services have been availed by the client. However, a partial reimbursement of the amount paid may be provided, subject to mutual agreement between the client and Writer Cosmos.
If the client signs up for a service with a specific deadline for e.g., a two-week deadline, but does not provide the required details/manuscript/documents required to process the provision of the service within the committed time frame, the service agreement will be void, and the client will not be entitled to any refund or monetary compensation. However, a partial reimbursement of the amount paid may be provided in the event the client requests a refund via email or otherwise explicit communication to the company, subject to mutual agreement between the client and Writer Cosmos.
Upon signing the End of Service Agreement, the client shall not be eligible for a full refund or monetary claim. However, a partial reimbursement of the amount paid may be provided in the event the client requests a refund via email or otherwise explicit communication to the company while providing a clear reason for the claim and an intent to get the refund processed to the client’s account subject to a mutual agreement between the client and Writer Cosmos. Failure to make such clear communication will result in no refund.
If a project has been abandoned in terms of approvals or specifications, based on the lack of any written communication between the client and the account manager for a period of at least 45 days then the project will be deemed as closed. Fees will be charged to Reactivate the project.
“Closed Project” is a project that has been either delivered in full or wasn’t claimed for a period of at least 45 days and Ghost Book Writing cannot be held liable after the stated time duration.
